GoVidGoVid

Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to GoVid ("GoVid", "we", "us", or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at govid.io and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile picture (if provided)
  • OAuth provider information (if using social login)

2.2 Usage Data

When you use our Service, we automatically collect:

  • AI generation prompts and parameters you submit
  • Generated content metadata (type, duration, resolution)
  • Credit usage and transaction history
  • Browser type, device information, and IP address
  • Pages visited and features used

2.3 Payment Information

When you purchase credits or subscriptions:

  • Payment is processed by third-party processors (Stripe, PayPal, Creem)
  • We do not store your full credit card numbers
  • We store transaction IDs, amounts, and subscription status

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Process your AI generation requests
  • Manage your account and credits
  • Send notifications about task completion
  • Improve product quality and service performance
  • Communicate updates, promotions, and support
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

4.1 Service Providers

  • AI processing providers that handle generation requests
  • Payment processors such as Stripe, PayPal, and Creem
  • Cloud storage and infrastructure vendors
  • Analytics providers used to understand service usage

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate security measures including HTTPS encryption, secure authentication, regular updates, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

  • Account data: retained while your account is active
  • Generated content: retained according to product and storage policies
  • Transaction records: retained for legal and accounting purposes
  • Analytics data: retained according to the configured provider's policy

You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, object to processing, request portability, and withdraw consent where applicable.

8. Cookies and Tracking

We use cookies for authentication, analytics, and preferences. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: